Where is your Pop-Up Shop located?
We are happy to be part of the 45th Parallel Building for our Holiday Pop-Up Shop! Our address is: 2195 Hyacinth St. NE, Suite 195 B, Salem, OR 97301. Please note we do not accept mail at this address yet as it is a temporary pop-up location.
How long will your Pop-Up Shop be open?
At least until January 8, 2021. We will evaluate extending our agreement after Christmas.
When will my online order ship?
Please allow 2-4 business days for us to ship out an order. If you have an event or deadline, please send a direct message via Facebook or Instagram or email email@example.com and I will do my best to accommodate your timeline. Additional shipping charges may apply for rush shipping.
Where do you ship from?
Some of our items are in stock in Salem, Oregon, but others are stored in our shared warehouse out of town. You may notice your order comes in two packages for this reason.
How do your items fit?
It depends on the brand. Some of our brands have more of a juniors fit and others are more of a women's/missy fit. We try to advise anytime we notice an item is not true to size and will note this information in the product description. As a general rule, most people size up in Keds shoes. Our owner models many of our products, and is 5'6" tall, a women's size large in tops, and wears between a 9 and 11 in bottoms; usually a "short" or cropped length.
Do you carry plus size?
We unfortunately don't have much plus size in stock, but we do in our shared warehouse! Carrying more items in a full size run from S-3XL is a major business goal for us in the near future.
Do you offer personal styling appointments?
Yes! That is one of our strengths and joys! Please send a direct message via Facebook or Instagram or email firstname.lastname@example.org with your inquiry.
Do you offer private shopping events?
Absolutely! We offer after-hours events with a non-refundable deposit of $100, which includes beverages and light refreshments for up to 6 shoppers, two hours of shopping time and personalized styling advice from our owner. We kindly ask for one week's notice whenever possible.
What are your COVID-19 Policies?
Face coverings are required at all times. Only 4 unrelated people in the store at a time, plus staff, or two households up to 6 people plus staff. Please stay 6' apart as much as possible.
What is your return policy?
No cash refunds at this time. In-stock items may be returned unworn, unwashed, with tags attached within 10 days for debit or credit card refund, or for store credit or exchange until January 8, 2020. Warehouse items are final sale. We reserve the right to refuse returns and exchanges at our discretion.